If you’ve lost your Cell C SIM card or it’s been stolen, you may need to perform a SIM swap to get your number back. In the past, this process could only be done by calling the Cell C customer service number, but now there are other options available. In this article, we’ll show you how to do SIM swap on Cell C without calling.
How to Do SIM Swap on Cell C Without Calling
If you have lost your Cell C SIM card, the Cell C sim card isn’t working, or it has been stolen, you can do a SIM swap without calling the Cell C customer care line. Here are a few ways to do SIM swap on Cell C without calling:
Online SIM Swap
The quickest and easiest way to do a SIM swap on Cell C is by using the online SIM swap service. Here’s what you need to do:
- Visit the Cell C website and log in to your account.
- Navigate to the SIM swap section.
- Enter your new SIM card number and your old SIM card number.
- Follow the prompts to complete the process.
SMS SIM Swap
You can also do a SIM swap on Cell C by sending an SMS to the Cell C SIM swap number. Here’s how:
- Insert your new SIM card into your phone.
- Send an SMS with the word “Swap” to the Cell C SIM swap number 084 767 8287
- Follow the prompts to complete the process.
USSD SIM Swap
Another way to do a SIM swap on Cell C without calling is by using the USSD code. Here’s how:
- Insert your new SIM card into your phone.
- Dial the USSD code *147#.
- Select the “SIM Swap” option.
- Follow the prompts to complete the process.
In-Store SIM Swap
If you prefer to do a SIM swap in person, you can visit a Cell C store. Here’s what you need to do:
- Take your ID and new SIM card to a Cell C store.
- Tell the store representative that you want to do a SIM swap.
- The representative will verify your identity and complete the process.
Cell C Sim Swap Contact Number
If you prefer to call Cell C to do a SIM swap, you can do so by dialing 084 135 from a landline or any other cellphone. Alternatively, you can dial 135 and select option 9 to speak to an agent.
Cell C Sim Swap Cost
The cost of doing a SIM swap on Cell C varies depending on the reason for the swap. If your SIM card is lost or stolen, the first SIM swap is free. If you need to do a second or subsequent SIM swap due to negligence or damage, you will be charged a fee.
Cell C Sim Swap Security Questions
To do a SIM swap on Cell C online, you will need to answer a few security questions. These questions are designed to protect your account from unauthorized access. You will be asked to provide your ID number, the last 4 digits of your ICCID number, and the last 4 digits of your SIM card number.
Once you have answered these questions, you will be asked to enter the new SIM card number that you want to use. After you have entered the new SIM card number, Cell C will send an SMS to your old SIM card to confirm the SIM swap.
That’s it! You have now successfully done a SIM swap on Cell C online, and you might be prompted to activate your Cell C sim card next. If you have any issues or questions, you can contact Cell C customer support for assistance.
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