Having a Roku box is a plus to any household, because in the world of online streaming it is one of the most reliable. You rarely experience lagging or any other software issue. But, you will agree that it can be frustrating when the remote volume suddenly stops working.
It messes up with a lot of things because if the volume was down to the least before the issue, you will not be able to enjoy anything you watch. On the other hand, if the volume was too loud before the remote volume stopped working, it can be annoying as well.
Well, don’t panic! I know you need some help fixing this Roku remote volume not working problem. However, it is better to know why this happens first. After discussing possible causes, we’ll examine simple tricks that can fix your Roku remote volume.
Roku Remote Volume Not Working? Possible causes
Any of these could be the reason your Roku remote volume is not working: dead batteries, a buildup of debris on your remote, remote control not properly paired with Roku box, HDMI interference, or poor Wi-Fi connection.
The Batteries
Let’s start with the easiest and most common cause of Roku remote problems. It could be that the batteries are due for a replacement. If all the buttons on your Roku remote are not working, batteries are the first suspect. This is most likely the case if before the remote volume issue your remote always needed a little smacking before responding to prompts.
A Build-up of Dust or Debris
Do not underestimate the impact that the accumulation of debris can have on your Roku remote. Simply exposing your remote to dust over a long period is enough to clog the remote’s panel. Some of us are a little guilty of eating oily snacks and instead of washing our hands, we immediately hold the remote and unconsciously rub the left-over oil on the buttons. Little mistakes like this can build up over time and cause the buttons to start misbehaving.
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Control Not Properly Paired
For your Roku remote to continue working, the remote must be properly paired with the box it is meant to control. Sometimes this may not even be your fault. Fluctuating Wi-Fi connections, system updates, using the device with a different box, or even low power can trigger an unplanned unpairing of the remote.
HDMI Interference
Nearby HDMI cables can affect the smooth operation of the Roku remote as stated in their official literature. If your Roku streaming stick is connected directly to the HDMI port of your TV, you may experience this from time to time.
Poor Wi-Fi Connection
Even if every loose end, cables, and other settings are intact, nothing will work with a poor Wi-Fi connection. For few reported cases of Roku remote volume not working, the internet connection is culpable.
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Roku Remote Volume Not Working? Best Fixes
Having discussed why your Roku remote volume may not be working as it should, let’s talk about what to do when each scenario repeats itself so that you can fix your Roku remote within minutes.
Physically Examine the Remote
The first step is checking the remote to see if the batteries are worn. Replace the batteries with new ones and check if the volume buttons are now responding. If this does not fix the problem, get a screwdriver and gently take out the screws. Relax, I’m not trying to turn you into a technician. All you need to do once you see the panel is to clean off any dust or debris that may have accumulated over time.
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Troubleshoot Roku Remote Pairing
Disconnect the Roku remote from the Roku box and pair them all over again. Here’s how to do this:
- Unplug the Roku box from the power source
- Leave it unplugged for some seconds (10-15) then reconnect the Roku box
- When the HOME screen loads, pair the remote using the pairing button on the remote
- Press the button and hold it down for at least 5 seconds. When you see the remote blinking, the pairing is complete
This should fix your Roku remote volume not working issue. If the problem persists, try the next fix.
Use HDMI Extender
If you have any HDMI cable extender around, use it to position the streaming stick away from the HDMI port of your TV. If you don’t have one, reach out to Roku on their website to fill an application form for a cable extender. They will ship one to you at no extra cost.
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Reset the Roku Remote
At times, resetting the Roku remote may be what you need to solve a Roku remote volume not working issue. To reset a Roku remote, follow these steps:
- Remove the batteries from the remote
- Unplug the Roku box from the power source
- Leave it unplugged for some seconds (10-15) then reconnect the Roku box
- When the HOME screen loads, insert the batteries back into the remote
If done the right way, your Roku remote volume should be working just fine.
Check If the Remote is Not Damaged
If the remote is damaged, nothing can fix it except you order for another remote or alternatively use the Roku official remote app that can be downloaded for free on the android and IOS app stores. Once downloaded, make sure the app and the Roku box are on the same Wi-Fi network before you open the app for the first time.
This app on your phone can now be used as a Roku TV remote until you can order a new Roku TV remote.
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