Why Does My Phone Say Restricted When I Call Someone on Verizon?

By John Adebimitan

One of the most popular questions by phone service users on Verizon, Sprint, and AT&T, among others, is: Why does my phone say restricted when I call someone?

Your phone shouldn’t be showing restricted or private when you call someone unless you have a setting on your phone that makes the phone not show your ID or number to recipients.

So, if my phone says restricted when I call someone on either Verizon or Sprint, I will start off by checking my call settings. Here are a few other things to consider if your phone says restricted when you can someone.

Read also: How to Pay Someone Else’s Verizon Bill

Why Does My Phone Say Restricted When I Call Someone Verizon and Sprint?

Here are a few reasons why your phone says restricted when you call someone:

1. Hidden Number

If someone has reported not seeing your caller ID at the other end, it may be that you’ve unintentionally hidden your caller ID. Perhaps you mistakenly dialed *67 before dialing the number. I know it’s highly unlikely, but it’s still possible. Or perhaps you fumbled with your call settings on your phone.

Read also: How to Find Your Verizon Account Number

2: An issue on your carrier’s end

it could be that you restricted your caller ID recently and forgot to unrestrict it. Sometimes the problem could also be network issues from the service provider in your area. The problem should be temporal and resolved after some time. If not, try to restart your phone or call your service provider.

3: An issue on the recipient’s end

Just like the problem could be from your carrier’s end, your recipient’s service could also be blocking your ID. This can be caused by weather issues and will be resolved on its own. If not, ask the recipient to inform their service provider of the issue if they always get “restricted” or “private” on calls.

Read also: Is There Really a WIFI Calling App That Uses Your Number?

Should You Answer Restricted Phone Calls?

It’s always advisable not to pick up a call from a number you don’t know. First, the caller may be someone you’ve blocked on your phone. Then they might want to reach you by restricting their ID so you won’t know they are the caller.

When you restrict your number, the caller ID (phone number and name) will not be revealed to the receiver. For security and other personal reasons, most people don’t pick up restricted calls because the callers are unknown.

Restricting and unrestricting your caller ID can be done in a jiffy. All you need is to punch in some codes before making the call. You may also do this by going to your phone call settings. On Verizon and Sprint, users also have the option of going to their account profiles on the service provider’s website.

If you don’t get any results using one of these methods, call your provider.

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